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If your BlackBerry® smartphone is integrated with a BlackBerry® Enterprise Server, BlackBerry® Enterprise Server Express or BlackBerry® Professional Software, your IT department may have plans for updating your smartphone software already.
Please consult with the appropriate people within your organization prior to updating.
BlackBerry Desktop Software
Before updating your BlackBerry® Device Software, you will need BlackBerry® Desktop Software installed on your computer.
Update your smartphone software
To find out if your service provider is offering BlackBerry Device Software for your smartphone, click the link below and select your service provider, then your smartphone.