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Key Benefits

Optimize staff communication

Improved collaboration and decision making

Increase productivity, improve time management and team coordination with the ability to check the immediate availability of colleagues, customers and partners. Respond faster with one click actions: initiate an IM chat, escalate from an IM chat to a voice call, move an IM chat to a meeting.

Secure, encrypted communications

Messages are encrypted end-to-end with the ability to deliver the security and controls required by government and regulated organizations. To deliver the gold standard for secure mobility, BlackBerry Enterprise IM conversations are connected through BlackBerry Enterprise Service 10 for BlackBerry 10 smartphones and BlackBerry Enterprise Server 5.02 for BlackBerry OS smartphones.

Lower telephony costs

The ability to initiate an instant chat with one or multiple colleagues can reduce the need for phone or conference calls. The ability to easily escalate from a text chat to a voice call with a single tap can also help keep communications costs in check.