Choose the right business partner
Find out how the range of BlackBerry® 10 devices helps you and your business take charge.
Make or receive office desk phone calls globally over mobile or Wi-Fi networks
Single number identity
Voice over Wi-Fi calling
End-to-end high availability
Operations and Administration
BlackBerry® Mobile Voice System (BlackBerry MVS) gives employees the freedom to work virtually anywhere by mobilizing the office phone system
to provide a seamless voice experience and cost efficient business calls
anywhere in the world, even on congested networks.
Users benefit from features including single number reach, internal
extension lookup and dialling, and a single unified voice mailbox, enabling them to be more accessible and responsive to customers and colleagues.
BlackBerry MVS supports BlackBerry OS7+, and a range of telecommunication platforms such as Avaya, Cisco, Mitel, Nortel and Siemens.
One corporate phone number and a consistent caller ID help users manage business calls outside the office with fewer missed calls.
Businesses have the ability to enforce a single number for their employees’ office and mobile numbers on corporate-owned BlackBerry smartphones,
and retain that number even when an employee leaves the organization.
All calls made using BlackBerry MVS are routed through the organizational phone system, providing the capability to make extension calls to anyone in the organizational address book.
Users access desk phone features with an intuitive menu that displays call options on the BlackBerry smartphone as they become available. They can then move calls to a desk phone or to another number, swap between calls, enjoy integrated voice mail and more.
Calls can be made over Wi-Fi® at work, at home or in Wi-Fi hotspots to address cost, coverage and communication needs.
The ability for calls to be moved between Wi-Fi and mobile networks helps ensure call continuity and the most cost effective call routing, whether in the office, at home or on the move.
High availability minimizes downtime for users by ensuring that
BlackBerry MVS operates at optimal levels and active calls remain uninterrupted. BlackBerry MVS, in conjunction with an SIP gateway,
supports IP PBX failover capability to provide an end-to-end high
BlackBerry MVS is designed in a redundant configuration, so a
standby server automatically takes over if the active server fails.
Monitoring capabilities proactively identify issues and alert administrators of outages, failure conditions and recovery. Troubleshooting tools help to easily diagnose and resolve call issues.
BlackBerry MVS can reduce mobile and international roaming costs by providing the ability to switch from cellular to Wi-Fi networks. On employee-owned (BYOD) BlackBerry smartphones, organizations can extend voice over Wi-Fi capabilities so employees don’t incur additional expenses for long distance or roaming when using their BlackBerry smartphones for business
use at the office, their home or a public hotspot.
BlackBerry MVS helps increase responsiveness, reduces “phone tag” and supports business workflows by allowing users to make and receive office phone calls when away from their desk.
Achieve regulatory compliance by enabling administrators to restrict calls to the BlackBerry MVS line, which allows third-party call recording solutions to record mobile calls to and from BlackBerry smartphones. Calls can be logged and audited to help organizations comply with regulatory requirements and strengthen risk management policies.
Manage and control the use of BlackBerry smartphones. Each call from a BlackBerry smartphone is authenticated by BlackBerry® Enterprise Service 10.1 or BlackBerry® Enterprise Server to help prevent unauthorized individuals from accessing the organization’s phone system.
Mobilize Microsoft® Lync®, IBM®
Sametime® and Microsoft
Office Communicator with
Enterprise IM provides secure
real-time instant messaging.
Boost employee productivity by
enterprise-grade access to
Microsoft® Office 365 and
SharePoint® content on
BlackBerry 10 devices.
For end users:
get started with the
Access BlackBerry MVS online training-from planning
to troubleshooting-for IT admins
Read about the general requirements for BlackBerry MVS 5.3
Find support resources
for BlackBerry MVS
Get technical support
directly from BlackBerry experts
BlackBerry MVS 5.3:
end user and IT admin
features and benefits
View the BlackBerry MVS feature comparison
CIO Guide: Call Recording with BlackBerry smartphones
CIO Guide: Mobile Unified Communications & Collaboration (UCC)
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Learn how BlackBerry
MVS helped Bank am Bellevue
meet legal requirements for
financial transactions by
allowing all calls (landline and
smartphone) to be recorded
reliably and securely while
Understand how LTT Vending improved
phone efficiency by 50% with BlackBerry
Learn how BlackBerry MVS increased facility coverage for LHSC improving mobility for nurses, doctors and managers.
Learn how BlackBerry MVS reduced cost and increased employee productivity for Mitel.