Introducing BlackBerry Business Cloud Services—now in beta

BlackBerry® Business Cloud Services delivers a simple and affordable way for companies to manage BlackBerry smartphones with Microsoft® Office 365.

BlackBerry Business Cloud Services is available at no additional charge to Microsoft Office 365 subscribers. This secure service, hosted by Research In Motion (RIM), directly links Microsoft® Exchange Online with BlackBerry smartphones to offer reliable, mobile access to synchronized email, calendar, contacts, tasks and memo pads.

From almost anywhere, the intuitive, web-based interface provides the tools administrators need to perform common tasks, password reset or find, lock or wipe lost or misplaced devices.

An integrated single sign-on between Office 365 and BlackBerry Business Cloud Services gives end users online self-service options that help make managing devices more efficient than ever.

Getting started is easy

Review the beta program considerations identified below, then follow these simple instructions:

Enroll your business or organization to participate in BlackBerry® Beta Zone by completing the organization nomination form. Complete the organization nomination form

Once accepted to the beta program, RIM will configure your BlackBerry Beta Zone account so you have access to valuable resources, surveys, FAQ, discussion boards, support information and maintenance alert notifications.

Next, enable your BlackBerry Business Cloud Services beta through your Microsoft Online Services portal by following the steps below. If you don't have Microsoft Office 365, visit the Microsoft Office 365 website and sign up for a trial or subscription account.

Note: you'll need either a trial or subscription account of Microsoft Exchange Online to participate in the beta program.

Steps to enable BlackBerry Business Cloud Services beta

  • Administrator login
  • Enable BlackBerry Business Cloud Services
  • Review Information Sharing Agreement
  • Click on "Manage"
  • Review Terms and agreement
  • Complete beta tenant provisioning

Administrator login
An administrator must log in to the Microsoft Online Services portal and click on Setting up email on mobile phones.

Enable BlackBerry Business Cloud Services
Under Set up BlackBerry Business Cloud Services, click the Enable BlackBerry Business Cloud Services button.

Review Information Sharing Agreement
Review the associated services information. If you agree with the terms, click the Yes, I have read and understand the associated services information checkbox.

Click on "Manage"
From the Microsoft Online Services Admin Overview, click Manage under BlackBerry Business Cloud Services from Research In Motion (RIM).

Review Terms and agreement
Review the Research In Motion License agreements. If you agree with the terms, click I Accept.

Complete beta tenant provisioning
Complete the beta tenant provisioning and then configure and activate desired BlackBerry smartphones.

Beta program considerations

When participating in the beta program, consider that:

  • With any pre-release service there may be occasional service interruptions and maintenance requiring temporary system downtime
  • The beta program is both a testing ground for you to explore the new features and functionality, and for RIM to provide periodic service updates to help ensure the service at launch exceeds expectations
  • You'll have access to break/fix support directly from RIM for BlackBerry Business Cloud Services issues where available
  • The beta service is not a finished product and your interaction doesn't necessarily reflect your expected experience with the finished product

Provide your feedback through the BlackBerry Beta Zone

Your feedback is invaluable to RIM. You're encouraged to enroll in the beta program on BlackBerry Beta Zone to:

  • Provide feedback to RIM via surveys and discussion boards
  • Download additional documentation and information
  • View a list of frequently asked questions (FAQ)
  • Receive email notifications of beta program updates and changes
  • Gain access to technical support information
  • Help RIM continue to improve its products and services

Email cloudservices@rim.com if you have any questions about BlackBerry Business Cloud Services or inquiries regarding the open beta.

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