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Responsibility at BlackBerry

BlackBerry is committed to global sustainability by improving the economic, social and environmental impacts of our day-to-day operations. BlackBerry teams implement programs across the organization to identify, execute and measure sustainable initiatives.

Corporate Responsibility Report 2013

2013

Corporate Responsibility Report

Corporate governance

(BlackBerry Code of Business Standards and Principles, information regarding the Board of Directors and more)

Corporate carbon footprint

Learn about BlackBerry’s initiatives to reduce our corporate carbon footprint:

Carbon Disclosure Project

BlackBerry has participated in the Carbon Disclosure Project (CDP) since 2009. CDP is an international, not-for-profit organization providing a system for companies to measure, disclose, manage and share emissions and climate change information. Since 2009, BlackBerry has annually disclosed and shared information about our greenhouse gas (GHG) emissions. 

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  • Carbon Disclosure Project

    BlackBerry reporting is based on the Greenhouse Gas Protocol and includes Scope 1, 2 and 3 emissions, as defined by the protocol. BlackBerry’s CDP reports include all available data for BlackBerry operations worldwide.

    Scope 1 emissions: The total global direct emissions from sources owned or controlled by the reporting organization. For BlackBerry, this includes emissions associated with stationary fuel use, mobile fuel use, and refrigerant leaks (fugitive emissions).

    Scope 2 emissions: Indirect GHG emissions that the company has caused through its consumption of energy in the form of electricity, heat, cooling or steam. For BlackBerry, this includes emissions associated with the purchase of electricity.

    Scope 3 emissions: Indirect emissions that arise as a consequence of an organization's activities from sources that are owned or controlled by others. For BlackBerry, this includes emissions associated with employee air travel, employee business vehicle rentals, employee expensed vehicle mileage, and employee business rail travel.

    According to the GHG Protocol, a meaningful and consistent comparison of emissions over time requires that companies set a base year to compare current emissions against. For BlackBerry, the base year is currently calendar year 2008, the first year that we developed our emissions inventory. The following table summarizes BlackBerry’s Scope 1 and Scope 2 emissions since 2008.

    GHG Emissions (tonnes CO2e) Annual Comparison
    Emission Source 2008 2009 2010 2011 2012
    Scope 1 Emissions 9,313 9,505 13,688 14,572 13,858
    Scope 2 Emissions 27,620 32,801 50,180 78,871 69,166


    BlackBerry is continuing to improve  data collection and management procedures each year to increase the certainty  and accuracy of each new GHG inventory. In 2011 and 2012, we incorporated  facilities and emission sources into the inventory, resulting in an increase in  reported emissions. In addition, corporate growth since 2008 also contributed  to increased annual emissions. BlackBerry’s emissions are expected to remain  constant or slightly decrease due to an operations consolidation project  currently underway.

    For  full copies of BlackBerry CDP reports, visit www.cdproject.net

Working with Industry to Address Climate Change

BlackBerry is involved with environmental standards development and government advocacy on a global scale, and works through leading industry and trade organizations to address climate change issues and promote sustainability. BlackBerry receives notification from key governments on consultation and other engagement both directly and through trade associations. We also attend workshops and meetings and provide consultation responses as appropriate.

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  • BlackBerry continues to be an active participant in the following industry working groups focused on environmental sustainability:

    • The International Telecommunications Union (ITU) focus group on information and communication technology (ICTs) and their impact on climate change
    • The Electronics Industry Citizenship Coalition (EICC) and the Global e-Sustainability Initiative (GeSI) Extractives Work Group focused on sourcing conflict free metals
    • The Information Technology Industry Council (ITI) Environment Leadership Council

Greenhouse Gas Emissions

BlackBerry is working on developing a GHG, waste and water reduction strategy, and we continue to implement emissions tracking and data management processes across the organization. We use a greenhouse gas (GHG) assessment of our operations as an internal benchmark to measure GHG improvements and reductions from year to year, and will use this information to establish reduction targets. BlackBerry plans to implement a CR data management and reporting system in order to streamline the data collection and analysis processes for GHG tracking and reporting.

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  • In order to limit the absolute growth and decrease the intensity of GHG emissions, BlackBerry is actively engaged in initiatives to increase the energy efficiency of our products, data centres and buildings. The GHG assessment of BlackBerry operations is used as an internal benchmark of our operations so we can measure improvements and changes from year to year.

    Renewable and Responsible Energy Use
    One of the most significant environmental impacts a company has is generated by the electricity consumed during its daily operations. To help offset the impacts of our energy consumption, BlackBerry purchases renewable energy credits (RECs) from Renewable Choice Energy. When a REC representing 1 MWh of electricity is purchased, this guarantees that 1 MWh of electricity produced from renewable sources is injected into the electricity grid. In 2013, BlackBerry purchased 2200 MWh of RECs from EcoLogo-certified green energy producers in Canada. Purchasing RECs not only helps offset the environmental impact of our energy consumption, but it also supports green energy providers and encourages further green energy development. To learn more about RECs from Renewable Choice, visit: http://www.renewablechoice.com/renewable-energy-credits/faq.html.

    ISO 14001 Utility Management Program
    BlackBerry is working to develop GHG emission reduction targets as a result of the ISO 14001 utility management program. For details on the utility management program please reference our discussion of ISO 14001.

Employee Programs

BlackBerry recognizes that employee engagement is a powerful tool. BlackBerry employees are conscious of their individual environmental footprints, and BlackBerry has various programs in place to get employees engaged with environmental initiatives.

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  • Encouraging Dialogue
    Employees recognize opportunities to improve BlackBerry energy efficiency and reduce our carbon footprint, and are encouraged to submit suggestions to central teams dedicated to corporate responsibility. These suggestions are shared with the appropriate teams who can review and implement these initiatives. Employees are also encouraged to participate in on-line discussions through internal blogs and forums, and to share tips on decreasing their personal carbon footprints through topics such as sustainability transportation, local food, and energy reduction at home and work.

    Supporting a Sustainable Commute to Work
    BlackBerry encourages and supports employees in making environmentally sustainable transportation choices, benefitting the environment and communities in which BlackBerry does business. Our Eco-Commute Program supports sustainable transportation by providing services to our employees such as a free carpool matching service; discounted transit passes; bike racks, bike storage rooms and showers for those who cycle to work; and a free taxi service to eligible employees who use sustainable transportation modes for their daily travel to and from work and are unable to travel home via their regular means.

    Earth Hour and Earth Day
    Every March, BlackBerry observes Earth Hour by turning out the lights in global locations.

    BlackBerry also encourages employees to celebrate Earth Day each April. In the weeks leading up to Earth Day, employees share tips, stories, and ideas on various environmental themes. In fiscal 2013, select BlackBerry offices around the world hosted events to give employees the opportunity for hands-on learning, to share ideas with each other in person, and to meet local green vendors. Themes included sustainable transportation, eating local, and how to be more energy efficient at the office and at home.

    Electric Car Charging Stations
    BlackBerry is part of the Sun Country Highway, the world’s longest green highway project that has installed a new electric vehicle charging station at one of its Waterloo locations. The station is part of a network of more than 80 public access charging stations across Canada, spanning from St. John’s, Newfoundland to Victoria, British Columbia. Being part of the world’s longest green highway project means that anyone, including local residents and BlackBerry employees can drop by and take advantage of this charging station.

Corporate operations

BlackBerry is committed to reducing the environmental impact of our day-to-day operations and has programs in place to address areas for improvement across our operations –BlackBerry office buildings, data centers and IT facilities, and across initiatives related to recycling, and reducing waste and use of paper.

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  • Energy Efficient Buildings and Data Centers

    Several initiatives are underway to improve the energy efficiency of building services. To control the amount of energy used, we monitor low-use and unoccupied areas and arrange automatic and manual scheduling to reduce lighting as well as heating, ventilation and air conditioning (HVAC) runtimes.

    Certain BlackBerry’s data centers and other buildings are designed to meet Leadership in Energy and Environmental Design (LEED) specifications. LEED is an internationally recognized green building program. It provides building owners and operators with a framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions.

    BlackBerry currently has four LEED certified buildings, including two gold certified and two silver certified buildings. Three additional buildings are expected to be LEED certified. Water efficiency, energy consumption, sustainable materials and indoor air quality are front of mind in every aspect of these buildings’ operations.

  • BlackBerry continues to identify opportunities to eliminate and reduce waste. BlackBerry prepared a Waste Reduction Work Plan for all offices in Ontario. The plan estimates the amount of waste generated per employee and projects amounts reduced, reused and recycled through actions the organization plans to take over the calendar year.

    All paper materials are collected in secure terminals for shredding and recycling at most BlackBerry facilities around the world. Acceptable materials include: paper, brochures, newspaper, boxboard, envelopes, magazines, and books.

    BlackBerry Manufacturing Waster Diversion
    Paper Recycling Totals and the Environmental Benefits for Fiscal Year 2013
  • BlackBerry's Paper Procurement Policy outlines a commitment to responsible forest management and efficient paper use. Programs associated with this policy address paper efficiency, increasing recycled content in paper purchases, choosing certified, responsibly sourced fiber, supporting cleaner production practices, maintaining recycling programs and communicating with suppliers and partners.

  • ISO 14001 Environmental Management System

    The wireless handheld Manufacture and Repair Services Operations in Ontario are certified to the ISO 14001 standard. The ISO 14001 Environmental Management System (EMS) has helped us set emission reduction targets within these operations. We plan to expand the scope of our current ISO 14001 EMS to Research and Development activities which will facilitate a structured approach to establishing formalized reduction targets across the organization.

  • Accordion Content

    • ISO 14001 Certificate of Registration

      Waste management program
      Through IS0 14001, the company’s manufacturing facility in Waterloo, ON and repair services in Cambridge, ON, collect and track the following items as part of their diversion efforts: paper containing materials, co-mingled recyclables (plastic, metal and glass), organics, wood, metal, plastic film, production components, assembly gloves, foam and antistatic bags and e-waste recycling.

      Utility management program
      BlackBerry established a utility management program according to the ISO 14001 Environmental Management system guidelines. In our Manufacturing and Repair Services facilities electrical, mechanical and building envelope systems were analyzed for potential energy savings. The analysis included efficiency of systems and procedures, potential for renewable technology implementation and current hydro, natural gas and water consumption data. As a result, we set targets to reduce hydro by 25% and natural gas by 60% by end of 2014, which we estimate will save 830 metric tons of CO2 equivalent per year.

Other Management Programs

ISO 27001 – Information Security Management System: BlackBerry continues to maintain compliance with ISO 27001 and passed the semi-annual surveillance assessments in April, June and October 2012, for Europe, the Middle East and Africa (EMEA) and North America. ISO 27001 provides a model for establishing an Information Security Management System (ISMS), which aligns people, resources, and controls to create a series of measureable security practices for protecting information assets. BlackBerry uses BSI Group, an independent, external company, to certify and validate that BlackBerry has an appropriate ISMS in place for the processes, systems, and infrastructure that support the BlackBerry services.

View a copy of BlackBerry’s ISO 27000 certificate (PDF)

ISO 9001 – Quality Management System (QMS) (provided by Mitchell Beim, Audit Program Manager, QMS and Corporate Audit): The Company’s quality management system (QMS) continues to be certified to ISO 9001. Recertification audits were performed by accredited external auditors in March and April of 2013, in Waterloo as well as a sampling of global locations. Process areas sampled during these audits included design, development, manufacturing, repair services, quality operations, customer technical support and BlackBerry network operations as well as physical infrastructure management and human resources.  As a result, the company’s QMS was recertified in June 2013 to ISO 9001:2008 for another 3 year period.

View a copy of BlackBerry’s ISO 9001 certificate (PDF)

Finding success with BlackBerry

Thousands of companies, government agencies and non-profit organizations worldwide have increased their success with the BlackBerry solution and are effectively improving people’s lives. Success stories, such as TDIR3SMHerrle’s Country Farm MarketInternational Medical Corps and Missing Children of South Africa, showcase how organizations are using the BlackBerry solution to benefit society. To find out why the BlackBerry solution was the best fit for these and other customers, view BlackBerry customer success stories.

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Corporate Responsibility Report 2013

2013

Corporate Responsibility Report

report-2012

2012

Corporate Responsibility Report