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IHC Merwede

The BlackBerry solution has fulfilled the promise of centralised device management...and has reduced support resources by 80%.
Alexander Becks facility manager, IHC Merwede
  • Industry: Manufacturing/Technology
  • Region: EMEA
  • Company Size: Large
  • Solution: Secure, mobile access for email and corporate data
Full Story

Challenge

  • As a global company, mining vessel and ship supplier IHC Merwede, was an early adopter of mobile email. However, each of the company's operating units had its own email solution, which presented a challenge for the IT department
  • IHC Merwede wanted a centralised and easily manageable solution with consistent security and straight forward IT support
  • It was important that the solution be low cost so that it could more easily scale to multiple users

Solution

  • BlackBerry® smartphones
  • BlackBerry® Enterprise Server
  • BlackBerry® Enterprise Server Express

Benefits

  • The BlackBerry® solution provides centralised device management and is easy to use. Supporting users requires only 20% of the resources previously used
  • IHC Merwede has benefitted from considerable cost savings as users now use less network capacity to perform the same tasks, it saves €5,000- €7,000 per month on roaming charges
  • Due to the savings and low cost of deploying BlackBerry Enterprise Server Express, IHC has been able to double the number of BlackBerry smartphone users without increasing its mobile spend