IHC Merwede

“The BlackBerry solution has fulfilled the promise of centralised device management...and has reduced support resources by 80%.”

Alexander Becks facility manager, IHC Merwede

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Challenge

As a global company, mining vessel and ship supplier IHC Merwede, was an early adopter of mobile email. However, each of the company's operating units had its own email solution, which presented a challenge for the IT department
IHC Merwede wanted a centralised and easily manageable solution with consistent security and straight forward IT support
It was important that the solution be low cost so that it could more easily scale to multiple users

The BlackBerry® solution provides centralised device management and is easy to use. Supporting users requires only 20% of the resources previously used
IHC Merwede has benefitted from considerable cost savings as users now use less network capacity to perform the same tasks, it saves €5,000- €7,000 per month on roaming charges
Due to the savings and low cost of deploying BlackBerry Enterprise Server Express, IHC has been able to double the number of BlackBerry smartphone users without increasing its mobile spend