West Kent Housing Association - US

“There was a feeling of relief from field technicians that they didn’t have to cart around this huge amount of paper. They’re happy that they have it all on BlackBerry.”

Peter Brightwell systems analyst, West Kent Housing Association

Industry: Other
Region: EMEA
Company Size: Medium
Solution: Secure, mobile access to regulatory data

Full Story

Challenge

West Kent Housing Association field technicians carry out maintenance and repairs in houses all over West Kent, many of which contain asbestos
Due to the potential health risks, West Kent Housing Association needed to provide access to the asbestos register to all of its technicians, especially for out-of-hours work, so that appropriate precautions could be taken

Solution

BlackBerry® Smartphones
BlackBerry® Enterprise Server
awi from NDL

Benefits

The BlackBerry® solution helps enable technicians to check for asbestos and other alerts on properties they visit out of office hours
The solution has helped West Kent Housing Association fulfill its legal requirements to notify workers of the presence of asbestos
The BlackBerry smartphones are a convenient mobile data access solution and free the technicians from carrying around large amounts of documentation