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Ayuntamiento de Jerez

All the council's hopes for the BlackBerry solution have been fulfilled. The communications system has been improved and the incident management has become efficient.
Jesus Fe Technical Director of IT systems, Jesytel, Jerez City Council
  • Industry: Government and Public Sector
  • Region: EMEA
  • Company Size: Large
  • Solution: BlackBerry® smartphones, Work Order Management application
Full Story

Challenge

  • Needed to find a viable technical solution that would mobilise the work process of employees working 'in the field'
  • Wanted to optimise efficiency and improve client service, with a solution that would allow date to be entered into servers in the simplest and fastest way possible
  • Needed a real-time email service accessible via mobile devices

Solution

  • BlackBerry® Enterprise Server
  • BlackBerry® smartphones
  • Work Order Management application

Benefits

  • Efficiency – quick reception of work orders
  • Mobility of work processes
  • Time and money saved
  • Full email platform integration
  • Improved incident management