“I believe that using this BlackBerry solution helps BICBANCO to maintain its competitive advantage, which is in the speed of granting credit. This level of service is fundamental in the middle market segment, where we currently have our sales force. Also, the BlackBerry solution makes it possible to help support the growth of lending transactions.”Eládio Ibiapina Bezerra Director of Architectural Technology
- Industry: Finance/Insurance
- Region: Latin America
- Company Size: Large
- Solution: Sistema de Gestão de Crédito Mobile (SGC Mobile) developed by MC1
BICBANCO’s operation managers spend most of the day away from the office visiting clients to gather information and manually enter the information into the company’s back-end credit and lending management system. This two-step process increased the risk for errors.
BICBANCO deployed the Sistema de Gestão de Crédito Mobile (SGC Mobile) customized application, developed by BlackBerry® Alliance member MC1. The application is designed to provide mobile access to the bank’s back-end credit and lending management system directly from the BlackBerry smartphone.
- Faster loan application processes
- Improved customer satisfaction
- Reduced risk of data processing errors
- Enhanced communication with clients and employees