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City of Prince George, British Columbia
“Since we implemented our BlackBerry solution, we have increased productivity, improved customer service and insulated ourselves from legal claims.”Kurt Birkmann Project Manager
- Industry: Government and Public Sector
- Region: North America
- Company Size: Large
- Solution: ParkReporter by Noratek Solutions Inc.
Challenge
To ensure the safety of residents and improve processes, the City of Prince George’s Parks Department needed an efficient system to evaluate and report on the condition of up to 40 of its 150 local parks every day.
Solution
The City of Prince George deployed ParkReporter, an application for field service and mobile employees, using BlackBerry® smartphones. Staff are able to check off and verify inspected items onsite, and that information is accessible by administrative staff back at the office for tracking purposes.
Benefits
- Increased productivity and efficiency
- Better way to document due diligence
- Provides better customer service
- Allows staff to pinpoint crew locations
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