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City of Vaughan, Ontario

The BlackBerry solution gives us a management tool that improves the efficiency of our employees and the quality of our service to the community in the City of Vaughan.
Dimitri Yampolsky Chief Information Officer
  • Industry: Government and Public Sector
  • Region: North America
  • Company Size: Large
  • Solution: Freeance™ Mobile by TDC Group Inc.
Full Story

Herausforderung

Municipal Enforcement Officers in the City of Vaughan required a way of consolidating all their communication technology into one device that could do it all. They also needed a way to look up records from the city database while on the go.

Lösung

The City of Vaughan used the BlackBerry® smartphone to create two field-ready applications: the Mobile People Application, which accesses the city database of licensed individuals, and the CTS Mobile Viewer, which provides mapping and location information.

Vorteile

  • Reduced phone calls and increased productivity in the field
  • Faster updating and processing of licensing information
  • Cost savings in building applications using in-house expertise
  • Access to a snapshot of where problems exist
  • Preparation of the city for the ongoing needs of a growing population