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Clifford Chance

BlackBerry is a real business productivity tool. Once people start to use it, they soon find they can't live without BlackBerry. Partners saw the handsets and immediately recognised that it would make their working lives easier.
Dave Turley Global Manager of Bank Systems and Electronic Messaging
  • Industry: Professional Services/Legal
  • Region: EMEA
  • Company Size: Medium
  • Solution: Mobile email
Full Story

Challenge

  • The need to provide ever-higher standards of customer service
  • In an industry that bills by time spent working on a brief, Clifford Chance wanted to find a way to improve their client service and increase the daily productivity of their lawyers
  • Constantly developing new improvements in productivity and responsiveness, to stay ahead

Solution

  • Over 1200 BlackBerry® smartphones were deployed to the company’s international workforce
  • BlackBerry® Enterprise Server rolled out worldwide

Benefits

  • Lawyers are now able to stay in touch with clients, making them more responsive and better able to react quickly to client needs
  • BlackBerry smartphones enable a way to deliver both better client service and productivity
  • Improved efficiency allows Clifford Chance to increase billings proportionally