“BlackBerry smartphones have made the mobile workforce a reality for our managers and business executives. The BlackBerry Enterprise Server made it easier and more cost-effective for COSCO to build a flexible, secure IT infrastructure in which mobile devices can easily be integrated with our IT network.”Mike Han Deputy General Manager
- Industry: Distribution/Transportation
- Region: Asia Pacific
- Company Size: Large
- Solution: BlackBerry Enterprise Server.
The continued expansion of COSCO’s business frequently required managers and executives in China to travel overseas. In spite of the company’s sophisticated information system infrastructure and the availability of laptop computers for travel purposes, access to the company’s networks and systems remained limited. This lack of access to the company’s network prevented management from handling document approvals or addressing customer inquiries efficiently, which often led to lengthy delays in the decision-making process. COSCO needed a mobile solution that enabled timely communication and seamlessly integrated with the company’s existing infrastructure.
COSCO deployed the BlackBerry® Enterprise Server to provide a secure network-based mobile office platform that met the company’s need for a more reliable mobile solution. The company equipped 200 senior management and core business executives with BlackBerry smartphones. The BlackBerry smartphones provided access to vital email, phone, contacts, and calendars while on the road. The BlackBerry smartphones also helped to enable management to stay connected to their employees and clients, as well as more quickly access and process corporate information and approve internal documents when needed.
- Faster and easier access to information while travelling
- Lower IT management costs
- Improved ability to handle inquiries remotely