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Document Store

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“Small businesses like ours are fast moving. We make decisions quickly as a team, not as a hierachy, so it is important that the whole team can be reached wherever they are. The BlackBerry solution has enabled us to enjoy instant communications.”
Hubert O'Delant President of Document Store
  • Industry: Other
  • Region: EMEA
  • Company Size: Small
  • Solution: Mobile email
Full Story

Challenge

  • The sales force and managers spend most of their time out of the office with customers
  • Working very closely with off-site customers put a strain on communications with the head office

Solution

  • The BlackBerry® Enterprise Server synchronised with the company’s Microsoft® Exchange Server
  • Email, voice, calendar and web-browsing applications

Benefits

  • Emails are replied to a lot quicker than phone calls were previously
  • BlackBerry® smartphones have enabled staff to keep in touch with customers and never lose track of developments
  • Business projects now move forward quicker
  • Staff members who are abroad can be contacted quickly and easily
  • Document Store is thinking of expanding the BlackBerry solution within the company to allow their new Customer Relationship Management (CRM) system with web interface to be accessed through the solution

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