Gateshead Council

Industry: Government and Public Sector
Region: EMEA
Company Size: Medium
Solution: BlackBerry® smartphone

“The BlackBerry was just what the caseworkers needed: lightweight, secure, discreet and reliable.”

Julie Gallagher ICT Programme Manager, Gateshead Metropolitan Borough Council

Full Story

Challenge

The project’s rapid response teams were frustrated at having to return to the office to enter their victim reports in the Safer Families database
Case workers on late shift could not file their reports as the office would be closed. This meant that case notes were not available to Men’s Service officers when they needed them