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Lawrence Graham

BigHand dictation on BlackBerry smartphones has been a huge success. Now upon leaving a meeting, the lawyer can be in the back of a taxi and make some quick dictation.The secretaries are already working on it when the lawyer returns to the office or hotel.
Jason Petrucci IT Director, LG
  • Industry: Professional Services/Legal
  • Region: EMEA
  • Company Size: Medium
  • Solution: BlackBerry® Enterprise Solution
Full Story

Challenge

  • Needed to remain responsive to clients, even when out of the office
  • Needed to find a secure, reliable and robust solution to mobilise essential workflows to maintain competitive advantage and improve client service

Solution

  • BlackBerry® Enterprise Server with Microsoft® Exchange
  • BlackBerry smartphones with BigHand Mobile (BlackBerry® edition) for digital dictation
  • Session authentication for VPN users

Benefits

  • Improved customer responsiveness and service
  • Low deployment costs
  • Time savings and increased efficiency
  • Ensured network security for VPN users