“ Thanks to the BlackBerry solution, we have complete control of everything that is happening to our employees, how they are meeting their work schedules and how they are using the technical and material resources that we make available to them. ”
head of IT, Grupo Ombuds
Company Size: Large
Solution: Real-time, mobile access to information
Grupo Ombuds provides teams of bodyguards to a range of clients, who need to closely monitor schedules, routes and activities while on the move.
A solution was also required to transfer highly sensitive data to ensure the latest information was always available, without risking the security of its clients.
Furthermore, all devices needed to be centrally managed and integrated into the company's existing IT infrastructure.
BlackBerry® Enterprise Server
Mobile Security Management application from ITSoft
The BlackBerry® solution has provided the company with an accurate view of all its' teams and their movements, allowing it to keep track of all remote activity.
With the data encryption that is inherent in the solution, Grupo Ombuds is also able to ensure the privacy of its clients and the safety of its operatives.
The success of the implementation has enhanced the company's eligibility for publicly funded contracts and improved billing processes, meaning that its overall client service has improved.