“Our BlackBerry solution significantly enhances our efficiency, improves customer satisfaction and helps lower our overall costs. It offers our company a high degree of security and extensibilty for further development and offers us a better way to communicate and handle messages while mobile. ”Mr. Liu CIO
- Industry: Finance/Insurance
- Region: Asia Pacific
- Company Size: Large
- Solution: BlackBerry Enterprise Server Express, Golden Sun application
As Guosen Securities expands its Asia Pacific operations, the need to connect with clients has increased considerably. While travelling on business, employees are required to keep up with email and handle corporate matters that come up in a timely manner. But due to employees’ hectic travel schedules and large amounts of time away from their desktop computers, response times to inquiries have suffered.
The company deployed 200 BlackBerry® smartphones along with the BlackBerry® Enterprise Server Express, which offers a cost-effective way to provide synchronized email, calendar and contacts between BlackBerry smartphones and its corporate systems. The mobile platform enables employees to access corporate databases and files, download, edit and save documents as well as attach files to emails. It meets the high security standards required for private banking information to be transmitted wirelessly and the company also deployed a Golden Sun mobile stock application, which offers customized investment portfolios, almost real-time stock quotes and streaming news feeds.
- Lower IT management costs and increased investment return rate
- Better operational efficiency
- Cost-effective solution