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Our business takes place wherever and whenever our clients demand, and having access to both our data and work colleagues for collabouration is vital to our success.
Todd Belt CTO, IBM Mobile Enterprise Service
  • Industry: Manufacturing/Technology
  • Region: Global
  • Company Size: Large
  • Solution:
Full Story


  • IBM wanted to enhance its collaborative, innovative culture with a wireless solution
  • They also wanted to work together with Research In Motion (RIM) in a formal alliance that benefits their mutual customers
  • This case study outlines how the formal alliance between these two technology powerhouses is beneficial for both IBM employees and enterprise clients worldwide


  • The BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications
  • IBM Global Technology Services, the division within IBM responsible for internal mobile solutions and servicing customers’ mobile needs, is focusing on mobility solutions for its enterprise clients


  • The BlackBerry solution connects the vast IBM employee network using the Lotus suite of collaboration products and other innovative applications
  • By deploying the BlackBerry solution, IBM can experience significant ROI in recoverable time and costs
  • The BlackBerry solution made a large-scale IBM deployment manageable and scalable
  • The IBM and RIM formal alliance involves dedicated teams that share sales, product, services and technical know-how for tighter integration of their product and mobility services portfolios to create the best BlackBerry smartphone user experience for their mutual customers
  • IBM customers benefit from managed services offered by GTS that simplify their own deployments
  • IBM learns from its own internal wireless deployment and passes it on to customers, shortens deployment cycles and reduce downtime