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Intelligarde
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“Our business has grown substantially since we put the BlackBerry solution in place. It wouldn’t be an exaggeration to say that our return on investment has been in the millions of dollars.”James Kinnaird Business Development Manager
- Industry: Other
- Region: North America
- Company Size: Large
- Solution: Patrol Garde by SkyNet, REDFLY™, HipVoice, Rugged EnterMoCase
Challenge
Intelligarde was relying on a paper solution to track location, productivity and attendance of its security guards. The company needed a streamlined process across the business to facilitate growth and provide its customers with indisputable proof of service.
Solution
Intelligarde implemented a BlackBerry® digital reporting and tracking solution to streamline business processes and client protocols. Intelligarde also deployed software on the BlackBerry smartphone for GPS tracking, mapping, electronic reporting, guard tours and two-way radio communications. Patrol Garde from SkyNet was also deployed to dispatch and monitor progress of patrols from the BlackBerry smartphone.
Benefits
- More accurate and transparent billing processes
- Improved customer service
- Significant return on investment and new business contracts
- Accessible and searchable information for clients
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