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“The reason we were able to make business improvements and become more competitive is because of the BlackBerry solution — we couldn’t have done any of this without it.”Milagros Rivas General Manager
- Industry: Distribution/Transportation
- Region: Latin America
- Company Size: Medium
- Solution: J&D Mobile by Kiberno eServices
Challenge
- J&D Oilfield International provides aviation services to its customers worldwide.
- They used a paper-driven system to keep track of services and operations on the airfield, often resulting in accidental errors.
- It took several weeks to process payment.
- They didn’t have an easy way to check the credit balance of the airlines requesting its services.
Solution
J&D Oilfield International decided the BlackBerry® solution was the way to go. The company valued the built-in security features and manageability of the solution.
With the wireless platform in place, J&D Oilfield International turned to their partner, Kiberno eServices, to help create a custom application for BlackBerry smartphones called J&D Mobile that would help mobilize data entry while services were being provided.
Benefits
- Competitive differentiator in a challenging market
- New services that inspire customer loyalty
- Streamlined accounting and business processes
- Business intelligence reports that are valuable to the company and customers
- A platform for business expansion














