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Lavinia

We think BlackBerry is a very important partner to us.
Julio Palomino Arroyo Director E-Commerce & New Channels, Lavinia
  • Industry: Retail/Wholesale
  • Region: EMEA
  • Company Size: Medium
  • Solution: Mobile commerce solution

Challenge

  • Lavinia wanted to reach more customers and ultimately bring its products closer to them
  • It needed a solution that would allow customers to interact directly with the company
  • The solution needed to integrate with the company's back-end systems such as inventory, order management, call centre and customer service

Solution

  • BlackBerry® smartphones
  • Application from Neosistec

Benefits

  • Working with Neosistec, Lavinia was able to create and roll-out its application in just 90 days
  • It is now able to take bespoke orders and connect with its customers (product recommendations, news, special offers etc.) through their BlackBerry smartphones