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LTT Vending with BlackBerry MVS

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“I wanted to professionalise our business. I wanted to stop phone tag. And most of all, I wanted to leverage the BlackBerry infrastructure that was already in place. By doing this we have improved our phone efficiency by 50%.”
Chris Sutcliffe group finance director, LTT Vending Group
  • Industry: Retail/Wholesale
  • Region: EMEA
  • Company Size: Medium
  • Solution: BlackBerry® smartphones, BlackBerry® Mobile Voice System (MVS), BlackBerry® Enterprise Server
Full Story

Challenge

  • LTT Vending's existing BlackBerry® solution helped to provide seamless email communication for its sales force and the company wanted to integrate phone communications in a similar way
  • LTT Vending needed to increase the professionalism of the company and minimise missed calls
  • LTT Vending wanted to leverage the existing BlackBerry solution and get an even greater return on investment

Solution

  • BlackBerry® smartphones
  • BlackBerry® Mobile Voice System (MVS)
  • BlackBerry® Enterprise Server

Benefits

  • BlackBerry MVS has helped improve customer service and business efficiency due to greater staff accessibility as well as enhancing the professional image of the company
  • The solution has helped LTT Vending to consolidate and simplify datacentre management as well as user management
  • LTT Vending predicts that the solution will deliver a 50 per cent cost saving on the communication bill in just over a year, providing a full return on investment

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