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Mitel

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“Potential cost savings for the organization are a big part of what BlackBerry MVS offers. But as an end user, what I really want is an easy, seamless way to make calls - and I can get that with BlackBerry MVS.”
Alan Zurakowski Director of Business
  • Industry: Manufacturing/Technology
  • Region: North America
  • Company Size: Large
  • Solution: BlackBerry Mobile Voice System (BlackBerry MVS), BlackBerry® Enterprise Server
Full Story

Challenge

Mitel® knows what its customers need because it faces the same challenge: a need to operate efficiently as a business using the best possible communications solutions. That makes Mitel both a UC supplier and its own customer. Mitel wanted a solution that would unify its fixed and mobile communications systems to streamline the way its mobile employees work, whether in the office or away from their desks.

Solution

Mitel deployed BlackBerry® Mobile Voice System (BlackBerry MVS) to unify its fixed and mobile communications in an initial trial with its most mobile employees – sales engineers, corporate leaders and IT personnel. The goal was to see how BlackBerry MVS could help reduce mobility costs and improve productivity. Mitel notes that BlackBerry MVS is designed to address the specific needs of each BlackBerry smartphone operating system, so rollout can be seamless.

Benefits

  • Ability to reduce calling costs
  • Quick uptake by employees
  • Helps increase productivity of employees

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