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MyGadgetFreak.com

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“My staff can now make decisions more quickly, without the need for me to be in the office to make important decisions. This has accelerated the decision-making process by one to two days on average.”
Yudi Setia Hartanto Owner
  • Industry: Retail/Wholesale
  • Region: Asia Pacific
  • Company Size: Small
  • Solution: BlackBerry® Messenger (BBM™), Dropbox for BlackBerry
Full Story

Challenge

MyGadgetFreak.com needed to maintain and grow its supplier pool. The company faced a significant geographical challenge, as MyGadgetFreak.com suppliers were not located near Jakarta where the firm is based. The sales team at MyGadgetFreak.com needed a communications tool which could help them stay in contact with customers and suppliers and provide quick responses to their inquiries.

Solution

MyGadgetFreak.com equipped the members of the sales team with BlackBerry® smartphones. It also deployed a free app called Dropbox for BlackBerry so the sales team could download, archive, share and view files. With the Dropbox app installed, MyGadgetFreak.com suppliers can send the team a link to view images and details of new products on their BlackBerry smartphones, instead of sending large attachments via email.

Benefits

  • Cost savings on travel
  • Faster decision making
  • Remote problem-solving
  • Increased efficiency and productivity

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