“My staff can now make decisions more quickly, without the need for me to be in the office to make important decisions. This has accelerated the decision-making process by one to two days on average.”Yudi Setia Hartanto Owner
- Industry: Retail/Wholesale
- Region: Asia Pacific
- Company Size: Small
- Solution: BlackBerry® Messenger (BBM™), Dropbox for BlackBerry
MyGadgetFreak.com needed to maintain and grow its supplier pool. The company faced a significant geographical challenge, as MyGadgetFreak.com suppliers were not located near Jakarta where the firm is based. The sales team at MyGadgetFreak.com needed a communications tool which could help them stay in contact with customers and suppliers and provide quick responses to their inquiries.
MyGadgetFreak.com equipped the members of the sales team with BlackBerry® smartphones. It also deployed a free app called Dropbox for BlackBerry so the sales team could download, archive, share and view files. With the Dropbox app installed, MyGadgetFreak.com suppliers can send the team a link to view images and details of new products on their BlackBerry smartphones, instead of sending large attachments via email.
- Cost savings on travel
- Faster decision making
- Remote problem-solving
- Increased efficiency and productivity