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Photomaton

The BlackBerry push technology was a clear winner. It offered us so many possibilities
Romuald Durand Information Systems Manager Photomaton
  • Industry: Other
  • Region: EMEA
  • Company Size: Medium
  • Solution: Mobile email, access to the company’s intranet site
Full Story

Challenge

  • Photomaton employs a 310-strong workforce and operates over nine thousand machines
  • The company was keen to maintain its quality of service and optimise the productivity of its field services staff

Solution

  • Photomaton issued 300 BlackBerry® smartphones to technicians and sales representatives
  • Adapted the existing business system to be BlackBerry smartphone enabled by re-developing it in Java®
  • Used the BlackBerry® Enterprise Server as a gateway between the BlackBerry smartphones in the field and the company’s management software

Benefits

  • Technicians use their BlackBerry smartphones to monitor the status of orders via the company’s intranet site
  • Productivity has been improved significantly