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“The BlackBerry push technology was a clear winner. It offered us so many possibilities”Romuald Durand Information Systems Manager Photomaton
- Industry: Other
- Region: EMEA
- Company Size: Medium
- Solution: Mobile email, access to the company’s intranet site
Challenge
- Photomaton employs a 310-strong workforce and operates over nine thousand machines
- The company was keen to maintain its quality of service and optimise the productivity of its field services staff
Solution
- Photomaton issued 300 BlackBerry® smartphones to technicians and sales representatives
- Adapted the existing business system to be BlackBerry smartphone enabled by re-developing it in Java®
- Used the BlackBerry® Enterprise Server as a gateway between the BlackBerry smartphones in the field and the company’s management software
Benefits
- Technicians use their BlackBerry smartphones to monitor the status of orders via the company’s intranet site
- Productivity has been improved significantly














