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Portsmouth Water

Communication is key for our business. Our field engineers rely on accurate, swift information while on the move. By using the BlackBerry solution, jobs can bedispatched to engineers on the road and all paperwork can be completed on site.
Rod Porteous Distribution Engineer, Portsmouth Water
  • Industry: Other
  • Region: EMEA
  • Company Size: Large
  • Solution: BlackBerry® smartphone
Full Story

Challenge

  • To allow field workers to receive vital information about the next job or close down a completed call-out without returning to the office
  • Increase the amount of call-outs each engineer can handle in a day

Solution

  • BlackBerry® solution with Flowfinity Actions.
  • Email and electronic job kits.

Benefits

  • Zero paperwork
  • Improved productivity
  • Increase in call-outs engineers can complete
  • Robust network and improved coverage