QVC - US

“ The BlackBerry solution is business critical and we couldn’t imagine not having it.”

Richard Davies Enterprise Server Manager, QVC UK

Industry: Retail/Wholesale
Region: EMEA
Company Size: Large
Solution: Mobile access to real-time data

Full Story

Challenge

Employees needed mobile access to email during the TV channel’s busiest times, weekends and at night
Managers needed to be able to work on the move as they travelled between QVC’s two primary offices
Sales events are the basis of QVC’s business model but without constant access to key performance indicators and inventory, employees regularly over-sold products.

Solution

BlackBerry® smartphone with Rove Mobile Admin Professional
BlackBerry® Enterprise Server
Lan2Lan mobile enterprise applications
InstaNet Business Continuity solution for BlackBerry® from Interchange Group

Benefits

With BlackBerry smartphones, location and time of day no longer affect QVC employees and the company maintains high levels of efficiency at all times
The BlackBerry® solution revolutionised access to business metrics, allowing managers real-time access to warehouse information and stock numbers, without having to carry heavy laptops