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QVC

The BlackBerry solution is business critical and we couldn’t imagine not having it.
Richard Davies Enterprise Server Manager, QVC UK
  • Industry: Retail/Wholesale
  • Region: EMEA
  • Company Size: Large
  • Solution: Mobile access to real-time data
Full Story

Challenge

  • Employees needed mobile access to email during the TV channel’s busiest times, weekends and at night
  • Managers needed to be able to work on the move as they travelled between QVC’s two primary offices
  • Sales events are the basis of QVC’s business model but without constant access to key performance indicators and inventory, employees regularly over-sold products.

Solution

  • BlackBerry® smartphone with Rove Mobile Admin Professional
  • BlackBerry® Enterprise Server
  • Lan2Lan mobile enterprise applications
  • InstaNet Business Continuity solution for BlackBerry® from Interchange Group

Benefits

  • With BlackBerry smartphones, location and time of day no longer affect QVC employees and the company maintains high levels of efficiency at all times
  • The BlackBerry® solution revolutionised access to business metrics, allowing managers real-time access to warehouse information and stock numbers, without having to carry heavy laptops