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Ricoh Canada Inc.

Data integrity has always been paramount for Ricoh IT, so the ability to achieve that is a tremendous plus for the BlackBerry Enterprise Service 10 platform.
Andy Ambrozic Director of Infrastructure and Operations, Ricoh Canada Inc.
  • Industry: Manufacturing/Technology
  • Region: North America
  • Company Size: Large
  • Solution: BlackBerry® 10; BlackBerry® Enterprise Service 10; BlackBerry® Balance™ technology; Custom Application – Field Service Automation
Full Story

Challenge

Ricoh Canada has been using BlackBerry solutions for 10+ years. When BlackBerry 10 and BlackBerry Enterprise Service 10 became available, they wanted to know how the solutions would help meet corporate goals for data security, ongoing app development and user satisfaction.

Solution

Ricoh Canada discovered that BlackBerry Balance technology makes it easier to secure corporate data because it offers work and personal separation on BlackBerry smartphones. They were pleased that their custom Field Service Automation app worked so well on BlackBerry 10 devices, and plan to use the development-friendly features of the platform to develop new apps. The BlackBerry 10 device got high marks for screen clarity and ease of typing.

Benefits

  • BlackBerry 10 all-touch screen and predictive typing was a plus
  • BlackBerry Enterprise Service 10 will help balance corporate and individual needs on one device
  • Management features will play a big part in "bring your own device" (BYOD) strategy
  • Existing, and future, apps will be launched on BlackBerry 10 devices