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“The RIDGID 360 application simplifies the process of capturing sales data and finding customer information like pricing and inventory. Our customers want us to be informed and up-to-date on their needs and how we can enhance their business. RIDGID 360 has allowed us to do that.”Chris Smith Territory Sales Manager
RIDGID®, a division of Emerson™ faced a typical challenge: a busy sales force that had no time to enter sales activities from the road - so the company lacked visibility into the business. They developed RIDGID 360 and built the application in just 8 weeks, using developer tools like the BlackBerry JDE Plug-in for Eclipse®, focusing on mobility from the ground up. Now, sales representatives can look up customer histories, review product inventory and pricing, and use the GPS feature to see customer locations.