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Royal Flying Doctor Service

The whole set up process for the BlackBerry solution was very easy from start to finish. The usability and portability of BlackBerry smartphones is also far better than any alternative we looked at.
Matt Turany ICT Manager
  • Industry: Healthcare/Life Sciences
  • Region: Asia Pacific
  • Company Size: Medium
  • Solution: Email, Internet Access, Conference Calls
Full Story

Challenge

Because of the scope of the terrain covered, the Royal Flying Doctor Service (RFDS) Western Operations team faced a significant challenge in providing the state populations with the necessary medical support from doctors and medical officers. Getting them onsite, on time and with correct equipment is a much larger undertaking that requires coordinating staff, pilots and flights.

Solution

RFDS Western Operations distributed BlackBerry® smartphones throughout the organization allowing both the medical and operational staff to call each other and keep in touch. The phones also facilitate conference calls and allow doctors to check emails, access RFDS intranet and stay up-to-date while they’re on the go, helping clinicians provide better care.

Benefits

  • Easy to set-up and easy-to-use
  • Remote access to experts and medical information
  • Contributes to faster treatment times