Skip to content
Important message: JavaScript must be enabled to use this site. Please enable JavaScript in your browser and refresh the page.

Sernam

The major advantage of the BlackBerry solution is the productivity benefit. Also, reducing the financial investment in equipment means that we can plan faster upgrades and maintain our capacity to integrate new technologies.
Vincent Banchet Information Systems Director
  • Industry: Distribution/Transportation
  • Region: EMEA
  • Company Size: Medium
  • Solution: BlackBerry smartphones
Full Story

Challenge

  • Sernam's shipments were tracked throughout the transport chain via tracking solutions.
  • Shipments had no real-time connection to some customers' IT systems.
  • Information on pending and completed deliveries and absent addresses in real-time was needed to keep both customers and staff informed.

Solution

  • Drivers equipped with BlackBerry® smartphones.
  • Prylos Y-Trace delivery management application loaded onto BlackBerry smartphones.
  • Simplified data capture.

Benefits

  • Drivers' administrative chores have been reduced.
  • The BlackBerry solution guides the drivers throughout their deliveries and helps avoid mistakes and omissions, therefore increasing productivity.
  • The use of BlackBerry smartphones has lead to data being available very quickly.
  • Real-time dispatch visibility of shipments is guaranteed and frequent calls to drivers or communication between departments and agencies are now avoided.