“The major advantage of the BlackBerry solution is the productivity benefits.”Vincent Banchet Information systems director, Sernam.
- Industry: Distribution/Transportation
- Region: EMEA
- Company Size: Medium
- Solution: BlackBerry smartphones
- Sernam's shipments were tracked throughout the transport chain via tracking solutions.
- Shipments had no real-time connection to some customers' IT systems.
- Information on pending and completed deliveries and absent addresses in real-time was needed to keep both customers and staff informed.
- Drivers equipped with BlackBerry® smartphones.
- Prylos Y-Trace delivery management application loaded onto BlackBerry smartphones.
- Simplified data capture.
- Drivers' administrative chores have been reduced.
- The BlackBerry solution guides the drivers throughout their deliveries and helps avoid mistakes and omissions, therefore increasing productivity.
- The use of BlackBerry smartphones has lead to data being available very quickly.
- Real-time dispatch visibility of shipments is guaranteed and frequent calls to drivers or communication between departments and agencies are now avoided.