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Sovereign Security

BlackBerry NFC technology has enabled us to be more efficient, and provide a much higher level of service to our clients.
Darren Brookes owner, Sovereign Security
  • Industry: Pharmaceutical
  • Region: EMEA
  • Company Size: Medium
  • Solution: NFC and mobile communications
Full Story

Challenge

  • Sovereign Security is a security solutions company based in the UK that needed to differentiate itself from other private security companies in the competitive market
  • The company was looking to use Near Field Communication (NFC) technology to increase the quality of its service and confidently manage its large number of security guards
  • Sovereign Security wanted to streamline operations and make itself more efficient

Solution

  • BlackBerry® smartphones
  • BlackBerry® Messenger (BBM™)
  • Sero Solutions' Pretum NFC solution

Benefits

  • The solution has lowered costs considerably within the organisation – mobile costs have been reduced, fuel costs have gone down by 25% and the workload dedicated to processing payroll has sunk by 50%
  • Team morale has been improved by creating a community through BBM
  • Customer satisfaction has gone up and customers have said they are "very satisfied" since the introduction of the BlackBerry® solution
  • Additional features such as the camera and voice recording capability have improved reporting