Sovereign Security

“BlackBerry NFC technology has enabled us to be more efficient, and provide a much higher level of service to our clients.”

Darren Brookes owner, Sovereign Security

Full Story

Challenge

Sovereign Security is a security solutions company based in the UK that needed to differentiate itself from other private security companies in the competitive market
The company was looking to use Near Field Communication (NFC) technology to increase the quality of its service and confidently manage its large number of security guards
Sovereign Security wanted to streamline operations and make itself more efficient

The solution has lowered costs considerably within the organisation – mobile costs have been reduced, fuel costs have gone down by 25% and the workload dedicated to processing payroll has sunk by 50%
Team morale has been improved by creating a community through BBM
Customer satisfaction has gone up and customers have said they are "very satisfied" since the introduction of the BlackBerry® solution
Additional features such as the camera and voice recording capability have improved reporting