“With help from the BlackBerry solution and MONEY app, we've been able to reallocate resources to contribute to the bottom line results, with a concentration on the monitoring and evaluation of business activities. This change helps to both enhance company relations and improve customer service.”Arief Safari President Director
- Industry: Other
- Region: Asia Pacific
- Company Size: Large
- Solution: MONEV by Pravina Visi Manunggal
Sucofindo has multiple operations throughout the islands of Indonesia. The country’s infrastructure and remote geography have created significant challenges for the company. In addition, the final inspection report requires executive approval. Since executives frequently travelled for business and sometimes without access to a computer or email, the approvals could be lengthy. Disruptions to the workflow process created a higher risk for inaccurate reporting.
Sucofindo distributed 60 BlackBerry® smartphones with an application called MONEV, created by their technology partner PT Pravina Visi Manunggal. The app is designed to automate a variety of monitoring and reporting tools, previously done by hand, onto a BlackBerry smartphone to help make the approval processes more effective. The app is also designed to identify any inspection issues and provides almost instant notification of the issue to the appropriate executives, via their BlackBerry smartphones.
- Faster and more accurate monthly company financial performance reports
- Improved communication among organization decision makers
- Easier and faster awareness and distribution of company policies