Important message: JavaScript must be enabled to use this site. Please enable JavaScript in your browser and refresh the page.

TOPTEQ

“The quick reaction times and ability to process information systematically in a well-structured mannerare indespensable for our business success. BlackBerry allows us to be mobile, fast and available.”
Stephan Giehl IT administrator, TOPTEQ
  • Industry: Field Service/Automotive
  • Region: EMEA
  • Company Size: Medium
  • Solution: Mobile email, mobile ERP application
Full Story

Challenge

  • TOPTEQ is a full service company offering maintenance for service station buildings across Germany
  • Employees must be ready to respond to unexpected problems as quickly and efficiently as possible
  • Managing orders and staff operation plans via mobile phones was expensive and time-consuming, and often led to mistakes

Solution

  • BlackBerry® smartphones enabled with a software solution from SCHIFFL Mobile to connect to the Enterprise Resource Planning (ERP) application on the move
  • Technicians and specialists receive job tasks immediately on their BlackBerry smartphones, via Microsoft® Exchange and log onto TOPTEQ’s ERP system to check for details

Benefits

  • TOPTEQ has estimated the new process has saved the company several thousand Euros after just a few months
  • Each technician now saves up to seven hours a week
  • Quick adoption of the BlackBerry solution by TOPTEQ employees
  • Improved responsiveness and service quality

Related Case Studies

Follow Us
  • communities-footer-icon
    BlackBerry Communities
  • footer-fb
    Facebook
  • footer-twitter
    Twitter
  • footer-youtube
    YouTube
  • footer-flickr
    Flickr
  • footer-in
    BlackBerry Blog
Countries
Customer Service
Corporate
Sites
Legal Info
Copyright © 2013 BlackBerry. All rights reserved.
Site Map
Site Index