Tryst & XS Nightclubs
“Our business is built on a high level of customer service, and our BlackBerry solution helps us deliver that, which ultimately contributes to making the clubs more profitable.”Ronn Niccoll Director of Marketing
- Industry: Other
- Region: North America
- Company Size: Medium
- Solution: BlackBerry Messenger (BBM), BlackBerry® Enterprise Server
Tryst and XS, Las Vegas’ most talked about luxury nightclubs, required an easy to use communications technology that was immediate enough for the needs of a busy, dynamic club environment.
Tryst and XS started using BlackBerry® smartphones and BlackBerry® Messenger (BBM™) as a business communications tool. The marketing and operations staff developed BBM groups for real-time communications and used applications to promote the venues and research clients. Staff was also able to enter reservations into UrVenue, a nightclub reservation system, directly from their BlackBerry smartphones.
- Improved communications between employees
- Ability to maximize revenue and use time efficiently
- Ability to deliver a high level of customer service
- Simplifies the capture of customer data