Vanderlande Industries - US

“Thanks in part to the BlackBerry solution, the average reaction time has been reduced by 30 per cent and the downtime of the facilities reduced accordingly”

Thomas Gebbert Service Account Manager, Vanderlande

Industry: Distribution/Transportation
Region: EMEA
Company Size: Large
Solution: BlackBerry Smartphones

Full Story

Challenge

Vanderlande was looking for a mobile solution that would enable process management procedures to be easily integrated with fault clearance processes and preventive maintenance and inspections of the baggage handling system at Munich airport
It wanted the solution to be able to take into account the efficient use of technical staff on site
It needed to have mobile access to the internal airport CMMS and enable transparent reporting for the client

Solution

BlackBerry® smartphones
Extend 7000 Maintenance system from Schad

Benefits

The solution helped Vanderlande optimise communications with its baggage handling system and make its processes more efficient
The use of barcodes has helped reduce the employees’ workload as well and increase their productivity
With the new solution Vanderlande can provide the airport operator with accurate reports of problems, giving increased transparency to the customer