Overview

BlackBerry Administrator API

The BlackBerry® Web Services for Enterprise Administration is a collection of document-style web services you can use to complete tasks that an administrator typically performs using the BlackBerry Administration Service. The BlackBerry Web Services API enables secure programmatic execution of common administrative tasks.

The BlackBerry Web Services for Enterprise Administration can automate administrative tasks, enabling you to:

  • Manage user accounts and devices, and perform other administrative tasks
  • Create administrative accounts that allow you to share administrative duties with multiple administrators
  • Allow multiple administrators to simultaneously access the BlackBerry Web Services for Enterprise Administration using unique user names and passwords

Key highlights
 

  • Simple SOAP/HTTPS API:
    • Consists of permanent, concrete business objects and methods
    • Safe to extend, no enums or inheritence
    • Reduces complexity by only using two web services (BlackBerry Administration Service and Utility) and simple APIs
    • Supports standard SOAP frameworks
  • Removes mail platform dependencies
  • Supports backwards and forward compatibility

Note:

BlackBerry Web Services API is compatible with BlackBerry® Enterprise Server v5.0.3 and up. If you're using the BlackBerry Enterprise Server v5.0 to v5.0.2, you’ll need to use the BlackBerry Administration API. Although the BlackBerry Administration API is also supported with BlackBerry Enterprise Service v5.0.3, it’shighly recommend you work with the new BlackBerry Web Services API as it significantly simplifies your development.

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Main Features

The BlackBerry® Web Services API provides two sets of web services correlating with the internal architecture of BlackBerry Administration Service.

  1. BlackBerry core web services — user admin services
  2. Utility web service — provides authentication and encoding utilities

Security

  • Traffic between the BlackBerry Web Services API and the client application is sent over HTTPS
  • Reuses the SSL certificate provided by the BlackBerry Administration Service to provide a secure connection

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Benefits

The BlackBerry® Web Services API allows developers to manage:

  • Users and groups:
    • Add, move, find and delete users
    • Change user settings
    • Group administration
    • Software configuration assignment
  • BlackBerry smartphones:
    • resend service books
    • Remotely wipe devices
    • Set Enterprise Activation (EA) password
  • Email and folder redirection
  • IT policy assignments

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