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BlackBerry security

Lock and locate your smartphone

With BlackBerry Protect, you can easily lock your lost BlackBerry smartphone or locate it on a map

How does it work?

BlackBerry® Protect™ is designed to help you find your lost BlackBerry smartphone while keeping the data stored on your smartphone safe. BlackBerry Protect lets you locate your smartphone on a map or, if you think your smartphone is nearby, simply force it to ring at full volume.

On BlackBerry® 10 smartphones, BlackBerry Protect is a feature built into the OS. For smartphones with BlackBerry® 7 OS, BlackBerry® 6 OS or earlier versions of BlackBerry® Device Software, BlackBerry Protect is a free app you can download on your smartphone.

Back up your data

With BlackBerry software, you can back up the data on your BlackBerry smartphone

How does it work?

On your BlackBerry smartphone with BlackBerry 7.1 OS or earlier, back up your contacts, text messages, calendar and bookmarks wirelessly with the BlackBerry® Protect™ app1. It’s done automatically, and as often as you choose (daily, weekly or monthly).

Use BlackBerry® Desktop Software2 to back up the data on your BlackBerry smartphone to your computer. Transfer your music, photos and videos to and from your BlackBerry device and your Mac or PC. You can also manage your apps and update the software on your smartphone.

With BlackBerry® Link software for the BlackBerry® 10 OS, your device data can be securely backed up. You can also sync and organize your content, like music and photos, between your BlackBerry® 10 device and your computer. If you have a BlackBerry smartphone that runs on BlackBerry 5.0 or higher, you can transfer your contacts and files to your new BlackBerry 10 device in a few simple steps.

  1. 1

    The back up feature in BlackBerry Protect is not available for the BlackBerry 10 OS.

  2. 2

    BlackBerry Desktop Software is for the BlackBerry® PlayBook™ tablet and smartphones running BlackBerry 7 OS, BlackBerry 6 OS and earlier versions of BlackBerry Device Software.