Since we implemented our BlackBerry solution, we have increased productivity, improved customer service and insulated ourselves from legal claims. – Kurt Birkmann, Project Manager, City of Prince George

The Challenge

To ensure the safety of residents and improve processes, the City of Prince George’s Parks Department needed an efficient system to evaluate and report on the condition of up to 40 of its 150 local parks every day.

The Solution

The City of Prince George deployed ParkReporter, an application for field service and mobile employees, using BlackBerry® smartphones. Staff are able to check off and verify inspected items onsite, and that information is accessible by administrative staff back at the office for tracking purposes.

City of Prince George’s Benefits

  • Increased productivity and efficiency
  • Better way to document due diligence
  • Provides better customer service
  • Allows staff to pinpoint crew locations
Industry Municipal Government
Region North America
Company Size Large organization – 500+ employees
Type of Solution BlackBerry® Enterprise Server
BlackBerry Alliance Member Solution ParkReporter by Noratek Solutions Inc.
More Information