Banco de la Provincia de Córdoba

Business Challenge

• Senior managers at Banco de la Provincia de Córdoba are constantly on the road, but didn’t have access to email or any way to receive documents, bringing delays in responses to requests or decisions, which reduced the efficiency of the bank’s operations.
• There was limited staff interaction across different business units and therefore, productivity was affected. It was also important to ensure the exchange of banking information was done as securely as possible.
• Without access to email or vendor information, it was difficult to report issues on the remodeling of the bank’s branches. In addition, IT staff was not able to monitor the bank’s network operations once they left the office. Sales managers were also hampered in their ability to negotiate agreements with clients because they didn’t have the key information at hand.

Solution

• Banco de la Provincia de Córdoba supplied its senior managers with BlackBerry® smartphones, which gave them access to mobile email as well as access to contact information and calendars. Employees also use BlackBerry® Messenger (BBM™) to stay in close contact with colleagues, managers and vendors.
• Finance managers use Bloomberg Anywhere® to access capital market information on their BlackBerry smartphones.
• IT staff also use WhatsUp Gold Mobile Access application by Ipswitch, Inc. to monitor the bank’s network systems.
• The bank is also in the pilot phase of deploying Cortado application, created by BlackBerry® Alliance Select Member ThinPrint®, to allow users to view, modify and print documents from their BlackBerry smartphones.

Results

• Improved communication
• Increased business productivity
• Faster decision-making process
• Ability to remotely complete and print contracts
• Efficient supervision of field work