Hospice of Baton Rouge

The Challenge

Hospice of Baton Rouge healthcare providers are often visiting patients on the road. When submitting claims for mileage, it was difficult to accurately track distance traveled. As well, manually entering data after the fact was inefficient and led to errors. It was also challenging to keep track of everyone’s location in case a patient needed urgent assistance.

The Solution

The Hospice of Baton Rouge partnered with CellTrak Technologies, Inc. Hospice healthcare workers use the BlackBerry® solution to track their time and mileage, and certified nurse’s assistants use it to follow a plan of care designed by the medical director. The GPS functionality on the BlackBerry smartphone makes staff reachable in case of emergency.

Hospice of Baton Rouge’s Benefits

• Reduces mileage expenses
• Increases productivity of field and office staff
• Improves compliance with medical plan of care
• Helps with faster responses in medical emergencies