IDOTTV

Business Challenge

Numerous bill providers in Malaysia, ranging from banks and credit card companies to telecommunication companies, outsourced part of their billing activities such as printing and mailing to other companies. But many of these bill providers felt their contracted billing services were inefficient. The entire process was also seen as uneconomical as the cost of printing and mailing is expensive and along with delays in bill delivery that could hinder timely payment collections

Solution

IDOTTV’s Green Billing application for the BlackBerry® smartphone provides fast and secure billing for users. Subscribers can receive their billing information on their BlackBerry smartphones in real-time and pay their bills instantly by credit card or via their bank accounts. With Green Billing, both subscribers and bill providers enjoy a 60 percent lower cost than paper billing.

Results

• More timely bill delivery
• Lower paper consumption, carbon emission and reduced environmental waste
• Faster information flow
• Reduced cost of operation