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Business Challenge
- J&D Oilfield International provides aviation services to its customers worldwide.
- They used a paper-driven system to keep track of services and operations on the airfield, often resulting in accidental errors.
- It took several weeks to process payment.
- They didn’t have an easy way to check the credit balance of the airlines requesting its services.
Solution
J&D Oilfield International decided the BlackBerry® solution was the way to go. The company valued the built-in security features and manageability of the solution.
With the wireless platform in place, J&D Oilfield International turned to their partner, Kiberno eServices, to help create a custom application for BlackBerry smartphones called J&D Mobile that would help mobilize data entry while services were being provided.
Results
- Competitive differentiator in a challenging market
- New services that inspire customer loyalty
- Streamlined accounting and business processes
- Business intelligence reports that are valuable to the company and customers
- A platform for business expansion
| Industry | Distribution & Transportation |
|---|---|
| Region | Latin America |
| Company Size | Medium Enterprise |
| BlackBerry Alliance Member Solution | J&D Mobile by Kiberno eServices |
| More Information |