The reason we were able to make business improvements and become more competitive is because of the BlackBerry solution—we couldn’t have done any of this without it. – Milagros Rivas, General Manager, J&D Oilfield Venezuela

Business Challenge

  • J&D Oilfield International provides aviation services to its customers worldwide.
  • They used a paper-driven system to keep track of services and operations on the airfield, often resulting in accidental errors.
  • It took several weeks to process payment.
  • They didn’t have an easy way to check the credit balance of the airlines requesting its services.

Solution

J&D Oilfield International decided the BlackBerry® solution was the way to go. The company valued the built-in security features and manageability of the solution.

With the wireless platform in place, J&D Oilfield International turned to their partner, Kiberno eServices, to help create a custom application for BlackBerry smartphones called J&D Mobile that would help mobilize data entry while services were being provided.

Results

  • Competitive differentiator in a challenging market
  • New services that inspire customer loyalty
  • Streamlined accounting and business processes
  • Business intelligence reports that are valuable to the company and customers
  • A platform for business expansion
Industry Distribution & Transportation
Region Latin America
Company Size Medium Enterprise
BlackBerry Alliance Member Solution J&D Mobile by Kiberno eServices
More Information