The BlackBerry smartphone has been getting a lot favorable feedback, from our caregivers to our management teams. They’re excited about the potential. – Bob Hansen, Director, Information Systems Application Delivery, Odyssey HealthCare

Business Challenge

Odyssey HealthCare needed a way to electronically capture patient visit information to meet Federal reporting regulations and cut down on the amount of paperwork the company was processing every day.

Solution

Media Sourcery used their AppMobilizer solution on the BlackBerry® smartphone to capture clinical information at the point of care. Home caregivers used BlackBerry smartphones with an electronic Home Health Aide Visit Form and Symptom Assessment Survey to enter patient care information. The data is then transferred to a back-end database for reporting and billing purposes. After an automatic check for data accuracy, the visit records are automatically entered into Odyssey’s McKesson Horizon system for billing.

Results

  • Gather patient information at point of care
  • Less paper, reduced administration, faster billing
  • Improved working conditions for staff
  • Company is better positioned to meet new requirements
Industry Health Care
Region Americas
Company Size Large enterprise – 6,500 employees
Type of Solution Field Service, Customer Relationship Management (CRM) & Dispatch Operations
BlackBerry Alliance Member Solution AppMobilizer™ by Media Sourcery
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