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The Challenge
Because of the scope of the terrain covered, the Royal Flying Doctor Service (RFDS) Western Operations team faced a significant challenge in providing the state populations with the necessary medical support from doctors and medical officers. Getting them onsite, on time and with correct equipment is a much larger undertaking that requires coordinating staff, pilots and flights.
The Solution
RFDS Western Operations distributed BlackBerry® smartphones throughout the organization, allowing both the medical and operational staff to call each other and keep in touch. The smartphones also facilitate conference calls and allow doctors to check emails, access RFDS intranet and stay up-to-date while they’re on the go, helping clinicians provide better care.
Results
- Easy to set-up and easy-to-use
- Remote access to experts and medical information
- Contributes to faster treatment times
| Industry | Public Sector |
|---|---|
| Region | Asia Pacific |
| Company Size | Mid-sized organization – 282 employees |
| Type of Solution | Email, Internet Access, Conference Calls |
| More Information |