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The Challenge
Tryst and XS, Las Vegas’ most talked about luxury nightclubs, required an easy to use communications technology that was immediate enough for the needs of a busy, dynamic club environment.
The Solution
Tryst and XS started using BlackBerry® smartphones and BlackBerry® Messenger (BBM™) as a business communications tool. The marketing and operations staff developed BBM groups for real-time communications and used applications to promote the venues and research clients. Staff was also able to enter reservations into UrVenue, a nightclub reservation system, directly from their BlackBerry smartphones.
Tryst and XS’ Benefits
- Improved communications between employees
- Ability to maximize revenue and use time efficiently
- Ability to deliver a high level of customer service
- Simplifies the capture of customer data
| Industry | Hospitality |
|---|---|
| Region | North America |
| Company Size | Medium-sized Business – 470 employees |
| Type of Solution | BlackBerry Messenger (BBM), BlackBerry® Enterprise Server |
| More Information |