The BlackBerry Recycling Program allows you to conveniently and responsibly recycle your used BlackBerry PlayBook tablet, BlackBerry smartphone and/or any peripherals and electrical accessories supplied with your BlackBerry PlayBook tablet or BlackBerry smartphone.1
Download a pre-paid mailing label
After agreeing to the BlackBerry Recycling Program Agreement, you can download a pdf of a pre-paid mailing label. Print out the pre-paid mailing label and attach it to a package to mail your BlackBerry PlayBook tablet, BlackBerry smartphone and/or any peripherals and electrical accessories supplied with your BlackBerry PlayBook tablet or BlackBerry smartphone for recycling free of charge.
Review the BlackBerry Recycling Program Agreement
To participate in the BlackBerry Recycling Program and download a pdf of a pre-paid mailing label, you must agree to the BlackBerry Recycling Program Agreement.
Note: the BlackBerry Recycling Program is only available to individuals who live in the United States, with the exception of the states of Connecticut, Maine and Washington.
Review the BlackBerry Recycling Program Agreement- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- West Virginia
- Wisconsin
- Wyoming
Research In Motion (RIM) participates in the State of Connecticut's e-waste recycling program
Learn about the State of Connecticut's e-waste recycling programResearch In Motion (RIM) participates in the State of Maine's recycling program.
Learn about computer and television recycling in MaineResearch In Motion (RIM) participates in the State of Washington's recycling program.
Learn about the E-Cycle Washington programLearn about state recycling programs
If you live in Connecticut, Maine or Washington, find out about your state’s recycling program:
Learn about the State of Connecticut's e-waste recycling program Learn about computer and television recycling in Maine Learn about the E-Cycle Washington programView the latest State of Virginia annual summary report.
Learn moreIn 2011, RIM was a new market entrant for sales of computer products in Virginia, with sales the BlackBerry® PlayBook™ tablet commencing in April 2011. As such, returns were expected to be handled primarily through the warranty process. No end-of-life tablets were returned from Virginia through the RIM recycling program in 2011.
For more information about the BlackBerry Recycling Program, contact us toll free at 1-877-644-8410.
If you live in California, find out about additional ways to recycle your device:
Learn moreSi vives en California, descubre nuevas maneras de reciclar tu equipo.
Ver informaciónReview instructions for packaging your BlackBerry PlayBook tablet or BlackBerry smartphone
- Your package may only contain BlackBerry PlayBook tablets, BlackBerry smartphones and any peripherals or electrical accessories supplied with your BlackBerry PlayBook tablet or BlackBerry smartphone.
- If you’re including a BlackBerry smartphone in your package for recycling, remove the battery and place tape over the battery ends (include the battery in the same package to be mailed).
- Don’t include more than three BlackBerry smartphone batteries in a single package.
Before mailing your BlackBerry PlayBook tablet and/or BlackBerry smartphone for recycling, consider the following:
- Any information contained on your BlackBerry PlayBook tablet, BlackBerry smartphone and/or peripherals with the ability to store data will be lost. Back up, transfer, delete and/or remove any data, content, apps, media or personal, confidential or other information you wish to keep.
- Any package you send for recycling and received by the recycler won’t be returned to you.
You should remove peripherals and/or electrical accessories not supplied with your BlackBerry PlayBook tablet or BlackBerry smartphone, including any peripherals that have the ability to store data, content, apps, media or any personal, confidential or other information as this information will also be lost. Peripherals and/or electrical accessories not supplied with your BlackBerry PlayBook tablet or BlackBerry smartphone should not be sent for recycling.
Wipe information from your BlackBerry PlayBook tablet or BlackBerry smartphone
Before you wipe your BlackBerry PlayBook tablet or BlackBerry smartphone, you should back up, transfer, delete and/or remove any data, content, apps, media and confidential, personal or other information from your BlackBerry PlayBook tablet or BlackBerry smartphone.
Wipe information from your BlackBerry smartphone
To find out how to wipe your BlackBerry smartphone, refer to the user guide for your smartphone.
Find the user guide for your BlackBerry smartphoneWipe information from your BlackBerry PlayBook tablet
To find out how to wipe your BlackBerry PlayBook tablet, refer to the user guide.
View the BlackBerry PlayBook tablet user guideContact us
For more information about the BlackBerry Recycling Program, contact us toll free at 1-877-644-8410.
1 The BlackBerry Recycling Program also allows you to recycle your used non-BlackBerry tablet, non-BlackBerry smartphone and/or any peripherals and electrical accessories supplied with your non-BlackBerry tablet or smartphone.