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If your BlackBerry® smartphone is integrated with a BlackBerry® Enterprise Server, BlackBerry® Enterprise Server Express or BlackBerry® Professional Software, your IT department may have plans for updating your smartphone’s software already.
Please consult with the appropriate people within your organization prior to updating.
Before updating your BlackBerry® Device Software, you will need to ensure you have BlackBerry® Desktop Software installed on your computer.
Once you have BlackBerry Desktop Software installed, you’re ready to update your smartphone's software.
To find out if your service provider is offering BlackBerry Device Software for your smartphone, click the link below and select your service provider, then your smartphone.