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Guides and Manuals

Guides & Manuals

BlackBerry® Enterprise Server Guides and Manuals include product documentation for service packs and hotfixes:

  • Release Notes – contain a list of fixed issues since the previous release. These documents might also contain important information about the product features and the installation process that is not already captured in the product documentation
  • Administration Guide – describes how to manage BlackBerry® services in an enterprise environment
  • Feature and Technical Overview – provides a conceptual overview of BlackBerry Enterprise Server, including features, architecture, components and message flows
  • Handheld Management Guide – describes how to manage BlackBerry® smartphones and remotely install or upgrade BlackBerry® Device Software
  • Installation Guide – describes how to install BlackBerry Enterprise Server
  • Maintenance Guide – describes maintenance tasks, including monitoring, best practices and backing up and restoring data associated with running BlackBerry Enterprise Server
  • Quick Start Guide – contains an abbreviated list of requirements and installation information for users who do not require the full installation guide
  • Troubleshooting Guide – describes how to identify and troubleshoot BlackBerry Enterprise Server issues